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Benefits Administrator in Eagan, MN at Factory Motor Parts

Date Posted: 4/9/2018

Job Snapshot

Job Description

This position is responsible for the day to day maintenance of benefits. In addition, the Benefits Administrator is a key player in the annual open enrollment process, provides superior, benefits-related customer service to internal and external customers and communicates the company’s benefits to all employees.

DUTIES & RESPONSIBILITIES: The Benefits Administrator will have content expertise in the following areas and will be responsible for the following reporting and communication requirements as deemed appropriate by the Vice President of HR:

  • Explain the coverages and features of group insurance programs/plans to eligible employees, retirees and their eligible dependents, and exclusive representatives to respond to their questions and ensure their understanding, interpreting policies and procedures about eligibility, enrollment, claims processing, billing, and reimbursement provisions, and preparing written responses and/or answering questions in one-on-one/group settings.
  • Coordinate the administration of an assigned group insurance program to provide liaison between all parties and ensure their agreement and conformance with their respective responsibilities and obligations by monitoring the performance of service providers and insurance representatives, verifying and reconciling information from employees and other sources, and equitable applying provisions of the specific insurance program.
  • Plan, develop and present training on group insurance programs for group insurance representatives and participants by reviewing contracts and literature related to benefits issues, creating reference materials and booklets which summarize insurance program coverages and features.
  • Compile benefit activity data to identify areas in the insurance program that may need revision by analyzing questions, concerns, and complaints received from clients, by recording data and noting key topics and patterns on the inquiries received, and by proposing specific improvements or changes to training materials.
  • Contribute to and obtain information on perspectives, goals, and issues related to benefits administration to ensure better understanding of current and proposed contractual provisions and administrative practices by participating in insurance meetings, attending training sessions and continuing education seminars.
  • Provides some support to Human Resources functions as requested.
  • Enrolls new employees in benefits plans or assures timely enrollment at remote locations.
  • Enters data for new employees into HRIS and vendor portals, and maintains electronic files in payroll system as required.
  • Coordinates enrollment changes with all providers of benefits to assure timely receipt of proof of coverage by employees for medical, dental, and vision insurances.
  • Coordinates changes with payroll department as needed to assure correct deductions.
  • Track and follow up on new employee paperwork in each plan through the HRIS system.
  • Reconciles billings for each benefit on a monthly basis prior to payment.
  • Maintain calendar of activities and deadlines to assure compliance with governmental regulations.
  • Develops and updates internal routines and procedures to adequately handle ongoing issues. This may require written procedures from time to time.
  • Attends seminars on a regular basis to maintain up-to-date knowledge of product offerings and legal changes.
  • Maintains benefits files for all employees.
  • Monitors and notifies benefit carriers of benefit enrollments, terminations and other status changes.
  • Processes COBRA through third-party administrator.
  • Maintains inventory of benefit materials and orders more supplies when necessary.
  • Create and mail enrollment packets to newly eligible employees.
  • Prepare and track all leaves of absence paperwork.

Job Requirements

KNOWLEDGE, SKILLS & ABILITIES AND WORK ENVIRONMENT:
  • Knowledge of group insurance principles, terminology and products sufficient to understand and explain coverages and procedures.
  • Knowledge of coverage provisions including services, rates, costs incurred, and provider locations sufficient to distinguish levels of coverage and eligibility.
  • Knowledge of payment processing procedures.
  • Ability to communicate verbally and in writing with individuals and groups sufficient to provide clear information on the benefits, costs and availability of insurance options, to explain differing perspectives on an issue, and to mediate settlement of disputes or complaints about coverage.
  • Ability to understand and apply provisions of administrative documents sufficient to meet program requirements.
  • Ability to paraphrase and summarize technical information into formats which employees and other users understand.
  • Ability to plan and conduct various group workshops or conferences sufficient to ensure timely distribution and understanding of new or changed insurance programs and options.
  • Ability to multi-task and work independently and as a team member in a fast paced environment.
  • Working knowledge of benefit regulations (COBRA, FMLA, HIPPA).
  • Proficiency with computer applications such as word processing, spreadsheet, and database programs.
  • Critical ability to maintain confidentiality and handle sensitive information.
  • Strong organization skills and good judgment abilities.
  • Strong attention to detail and follow-through.
  • Strong customer service skills.
MINIMUM REQUIREMENTS:
  • Bachelor’s Degree in Business or HR Management and 3 years of full-time experience in benefits.
PREFERRED EXPERIENCE BEYOND MINIMUM QUALIFICATIONS:
  • Prior experience utilizing an HRIS system.
  • Experience administering FMLA.
  • Further consideration will be given to those candidates with ADP and related programming a plus.

An industry leader, FMP offers well-balanced compensation and benefits programs, including medical, dental, life, 401K with match, profit sharing, paid holidays/vacation/sick time + much more.

Salary is based on experience and job performance.

If you are ready for a new destination, we would like to hear from you. Please visit our website to apply online at www.factorymotorparts.comDrug screen and background check administered as a condition of employment.

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  • Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
  • Please view Equal Employment Opportunity Posters provided by OFCCP here.
  • The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)