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Credit Supervisor in Eagan, MN at Factory Motor Parts

Date Posted: 9/14/2018

Job Snapshot

Job Description

The Credit Supervisor will be responsible for managing the timely, accurate and complete flow of customer accounts information from Field Sales and Location management to the Credit Department and complete all credit reviews in the account set-up and onboarding process. Credit Supervisor will also conduct credit reviews of existing account credit limits and terms to mitigate potential future risk. This individual will have oversight responsibility of 1 or 2 employees and will provide training and guidance where and as needed. This incumbent will establish and maintain verbal and written communication with sales team and general managers to develop a good working relationship.

The Credit Supervisor will have content expertise in the following areas and will be responsible for the following reporting and communication requirements as deemed appropriate by the Senior Manager:


  • Review new accounts for proper credit limit and terms based on information received from customer or national data sources D&B and Experian.
  • Review existing accounts within FMP’s customer portfolio to ensure proper credit limits and terms are in place to support sales growth and also mitigate future downside risk
  • Lead, organize and/or participate in projects designed to improve the Credit onboarding processes.
  • Work with Field Sales and Locations to review requests for extended terms on equipment purchases, marketing programs and/or other requests as presented.
  • Receive and complete requests for customer information changes in FMP systems.
  • Help insure the integrity of all the accounts receivable systems and processes.
  • Assist Senior Manager as needed on projects (e.g. new location list of customers loaded into Accuterm, national account upload spreadsheets prepared for IT).
  • Effectively communicate credit management information in written or verbal manner to all levels of management as needed.
  • Provide assistance to location managers, sales people, and customer service on credit management related issues.
  • Respond to customer inquiries and requests in a timely manner.
  • Establish and maintain positive relationship/communication with other departments to promote sales growth.
  • Log pertinent credit and collections activity and changes in Accounts Receivable system.
  • All other duties as assigned.


  • Have a good knowledge of office procedures and equipment.
  • Intermediate knowledge of Word/Excel/Outlook/Google Mail/Google Docs, working knowledge of Access is a plus
  • Intermediate PC skills utilizing various software applications and systems 10 key skills
  • Advanced problem-solving and creative thinking skills, ability to be a good team player
  • Must have excellent communication skills in building relationships and customer service
  • Strong work ethic, positive attitude, customer focus
  • Must be able to multi-task while still detail oriented and self-motivated


Work is performed in a company office building. Lifting requirements of up to 25 pounds on an occasional basis may be required. Equipment used may include but is not limited to computer, typewriter, calculator, telephone, copy and fax machines. On-site position, limited opportunity for remote access due to nature of position workflow.


  • 80% managing customer’s accounts or handling customer requests
  • 10% assisting with corporate / departmental projects
  • 10% other duties as assigned

Job Requirements


  • Bachelor’s Degree in Accounting or related subject
  • 5 years of experience working in Credit Management/Accounts Receivable/Collections OR
  • An equivalent combination of education and experience
  • NACM (National Association of Credit Managers) professional designation (CBA, CBF, CCE) preferred

DISCLAIMER:The above examples do not include all possible tasks in this work & are intended to describe the general nature & level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, skills & tasks and do not limit the assignment of related tasks required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed. Regular attendance according to the position’s management approved work schedule is required for all positions.

An industry leader, FMP offers a well-balanced compensation and benefits programs, including medical, dental, life, 401K, profit sharing, paid holidays/vacation/sick time, STD/LTD, + much more. Salary is based on experience and job performance.

If you are ready for a new destination, we would like to hear from you. Please visit our website to apply online at

Drug screen and background check administered as a condition of employment. We are an EEOC/AA Employer.

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  • The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)