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Parts Professional in Indianapolis, IN at Factory Motor Parts

Date Posted: 4/25/2018

Job Snapshot

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Job Description

Title:                    Parts Professional
Location:              Indianapolis, IN
Pay:                     DOE (Base + Commission)
Status:                 Permanent, Full Time
Shift:                    1st Shift: Monday – Friday, may include Saturdays

Do you have passion for Cars and providing exceptional Customer Service?

Join us at Factory Motor Parts! Founded in 1945, we are an industry leader in distributing after-market OEM automotive parts for some of the world's top automotive brands. Our reputation for unmatched availability, combined with exceptional service and knowledgeable staff, have been keys to our success and has propelled growth with professional service centers. Today, we serve markets in the Midwest, Mountain States, Southwest and the West Coast including Alaska. Due to our continued growth, we are looking for experienced and customer focused Parts Professionals for our NEW LOCATION in Indianapolis, IN.

The Parts Professional will talk with our customer to identify their needs and resolve any order issues. To be successful in this role, you must have excellent selling skills and ability to strengthen the overall relationship between Factory Motor Parts and the customer.

Additional responsibilities include:

  • Taking customer orders over the phone
  • Looking up auto parts in our FMP parts catalog system
  • Process customer orders with high degree of accuracy
  • Trouble shoot and make recommendations to meet customer needs
  • Maintain strong product knowledge of auto parts, warranties, promotions, and sales programs

Job Requirements

Parts Professional requirements include:

  • At least 3 Years experience with Automotive Parts
  • 1-2 years previous sales and customer service experience
  • Ability to look up parts in our parts catalog systems
  • Excellent verbal and written communication skills
  • Strong background in mechanics & ASE certification is a plus

Compensation is based on experience and includes base pay plus commissions.

An industry leader, FMP offers a well-balanced compensation and benefits programs, including medical, dental, life, 401K with match, profit sharing, paid holidays/vacation/sick time + much more. Salary is based on experience and job performance.

If you are ready for a new destination, we would like to hear from you. Please visit our website to apply online!

Drug screen and background check administered as a condition of employment.

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  • Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
  • Please view Equal Employment Opportunity Posters provided by OFCCP here.
  • The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)


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